1. Overview
At corenlithiq, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or use our educational services focused on inflation impact education.
We're committed to transparency about our data practices. This isn't just legal compliance – it's about building trust with every person who chooses to learn with us about financial literacy and inflation impacts in the Australian market.
What This Policy Covers
This policy applies to all information we collect through corenlithiq.com, our educational programs, and any related services we provide to help Australians understand inflation's impact on their finances.
2. Information We Collect
Personal Information You Provide
- Contact details when you register for our learning programs (name, email, phone number)
- Educational background and financial goals when you complete our assessment forms
- Payment information when you enroll in premium educational content
- Communication preferences and feedback you share with us
Information We Collect Automatically
| Data Type | Purpose | Retention Period |
|---|---|---|
| Website usage data | Improve user experience and content relevance | 24 months |
| Device information | Ensure compatibility across platforms | 12 months |
| Learning progress | Track educational milestones and personalize content | Duration of enrollment + 3 years |
3. How We Use Your Information
We use your information to provide better educational experiences and support your financial literacy journey. Here's exactly how:
Educational Services
- Customize learning materials based on your current knowledge level and goals
- Send relevant updates about inflation trends affecting Australian households
- Provide progress tracking and achievement recognition
- Connect you with appropriate learning resources and community discussions
Communication
We'll contact you about program updates, new educational content, and important changes to our services. You can adjust these preferences anytime through your account settings or by contacting us directly.
Important: We never sell your personal information to third parties. Your educational journey and personal data remain confidential and are used solely to enhance your learning experience with corenlithiq.
4. Information Sharing and Disclosure
We share your information only when necessary to provide our services or when required by law. Here are the specific circumstances:
Service Providers
- Educational content delivery platforms (with strict data processing agreements)
- Payment processors for course enrollment (they receive only transaction-related data)
- Email service providers for educational communications (contact info only)
- Analytics services to understand website usage patterns (anonymized data)
Legal Requirements
Under Australian Privacy Act 1988, we may disclose personal information when required by law enforcement, court orders, or other legal processes. We'll notify you of such requests unless prohibited by law.
5. Data Security and Protection
Protecting your information is a priority. We've implemented multiple layers of security to keep your data safe:
Technical Safeguards
- SSL encryption for all data transmission
- Secure servers located in Australian data centers
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff access to systems
- Encrypted database storage for all personal information
Access Controls
Only authorized team members have access to personal information, and only when needed for educational support or account management. All access is logged and regularly reviewed.
6. Your Privacy Rights
Under Australian privacy laws, you have several rights regarding your personal information. Here's how to exercise them:
Access and Correction
- Request a copy of all personal information we hold about you
- Correct any inaccurate or outdated information in your profile
- Update your communication preferences at any time
- Download your learning progress and achievement records
Deletion and Restriction
You can request deletion of your personal information, though we may need to retain certain records for legal or educational continuity reasons. We'll explain any limitations when you make a request.
To exercise any of these rights, contact us at help@corenlithiq.com or use the contact details below. We typically respond to requests within 7-10 business days.
7. Data Retention
We keep your information only as long as needed to provide our educational services and meet legal requirements:
| Information Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of enrollment + 2 years | Educational support and certificate validity |
| Payment records | 7 years | Australian tax and accounting requirements |
| Website analytics | 26 months | Service improvement and trend analysis |
| Marketing communications | Until unsubscribed + 30 days | Preference management |
8. Cookies and Tracking
We use cookies to improve your experience on our website and personalize educational content. Here's what you should know:
Essential Cookies
These cookies are necessary for the website to function properly. They help you navigate between pages and access secure areas of our learning platform.
Analytics Cookies
We use these to understand how visitors use our site, which helps us improve our educational content and user experience. All analytics data is anonymized.
Preference Cookies
These remember your settings and preferences, like your preferred learning pace or content format, to make your return visits more personalized.
9. International Data Transfers
While we primarily store data in Australia, some of our educational technology partners may process data internationally. When this happens:
- We ensure adequate protection through contractual safeguards
- Data is only transferred to countries with adequate privacy protection
- We maintain oversight of how your data is processed internationally
- You can request details about any international processing affecting your data
10. Policy Updates
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes:
- We'll notify you by email at least 30 days before changes take effect
- We'll post a clear notice on our website highlighting what's changed
- You'll have the option to review and accept the updated policy
- If you don't agree with changes, you can request account closure before they take effect
Minor updates (like contact information changes) will be posted directly to this page with an updated date at the top.